Grievance Cell

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Grievance Redressal Mechanism

Grievance Cell for Teaching and Non-Teaching Staff

Handbook on Sexual Harassment of Women at Workplace

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FLOW CHART

Procedure of Grievance Cell for the Teaching and Non-Teaching Staff

Stage I:
The grievance can be addressed to Grievance Cell Committee of the College.

Stage II:
Principal undertakes the matter which could not be redressed at Stage I.

Stage III:
The grievance which could not be resolved at Stage III would be referred to Management for further procedure.

Stage IV:
The grievance that could not be sorted at Stage IV both Teaching and Non- Teaching Staff grievances can be resolved at University of Mumbai, Grievance Cell.

The above is the Step Ladder Method of Grievance redressal mechanism of the College apart from it Open door policy is also in place for both Teaching and Non- Teaching Staff to directly approach management.

Composition of the Grievance Cell Committee of the College

Dr. Mary George VargheseProf-Incharge
Dr. Sunita JainMember
Ms. Diandra PintoMember
Mr. Rajendra DeshmukhMember

Grievance Cell for Students

FLOW CHART

Procedure of Grievance Cell for the Students

Stage I:
Students can report their grievance to the Class General Secretary (GS).

Stage II:
The grievance which could not be sorted out at Stage I can be further referred to the concerned Tutorial Incharge Teacher.

Stage III:
The grievance which could not be redressed at Stage II can be addressed to Grievance Cell Committee of the College.

Stage IV:
The Principal undertakes the grievance which could not be sorted at Stage III.

Stage V:
The matter which could not be resolved at Stage IV would be referred to Management for further procedure.

Stage VI:
If the grievance couldn’t be redressed at Stage V it can be resolved at University of Mumbai, Grievance Cell.

The above is the Step Ladder Method of Grievance redressal mechanism of the College apart from it Open door policy is also in place for students to directly approach management.

Composition of the Grievance Cell Committee of the College

Dr. Mary George VargheseProf-Incharge
Dr. Sunita JainMember
Ms. Diandra PintoMember
Mr. Rajendra DeshmukhMember

Grievance Redressal Mechanism for Student teachers – Guidelines

In order to redress individual as well as collective grievances of the B.Ed. College student teachers, a grievance redressal mechanism has been devised.

What is a Grievance?
A grievance may be any kind of discontent or dissatisfaction or negative perception, whether expressed or not, arising out of anything connected with college that a student teacher thinks, or even feels, is unfair, unjust or inequitable. Any grievance / complaint relating to sexual harassment and ragging will also be included.

The grievances can be categorised under the following heads:

  • Academic
  • Non-academic
  • Discrimination
  • Harassment
  • Any other

Please Note: While this platform allows all student teachers to voice their concerns in an open manner, it is imperative that the complainant exercises due diligence and care in deciding what he / she would qualify as a grievance that is serious enough to deserve the attention of this committee comprising of the Principal, faculty and student representatives.

Where is the Grievance box installed?
The grievance box is installed in the library. So student teachers can either write their name or put anonymous grievances in the box during Library hours.

Can the Grievance be sent via any form?
The appropriate grievance can also be sent by filling the below form: https://forms.gle/xTZ1jnizGjKd9kT5A

Objectives of Grievance Redressal Committee

  • To provide a mechanism to address student-teachers grievances
  • To take measures to solve the problems faced by student-teachers

Activities conducted by the Grievance Redressal Cell are

  • Address the student-teachers grievances with teacher-educators in the Redressal Committee and the Principal
  • Monthly check of the Suggestion box and conveying the suggestions / grievances to the grievance redressal committee
  • Conduct Group as well as Personal Guidance / Counselling sessions
  • Conduct regular Mentoring sessions
  • Provide Personal Counselling sessions: Student teachers can reach ‘POSITIVE VIBES’ by mailing their concern at positivevibes@mes.ac.in for personal counselling session.

Process for addressing the Grievance:

  1. Measures taken to solve the issues faced by student teachers with a definite time frame of 14 days or earlier as per the gravity of the situation.
    Upon receipt of complaint, the teacher educators of the Committee will intimate the Principal
  2. At this stage, based on the nature of the complaint and severity of its possible impact, the Principal will take action to proceed on addressing the concerns while keeping the ethos of the institution.

Grievance Cell Planner

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Grievance Cell Planner 2021-22

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Grievance Cell Planner 2020-21

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Grievance Cell Planner 2019-20

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Anti-Ragging & Anti-Sexual Harassment Cell

Anti-Ragging & Anti-Sexual Harassment Cell

As per the order of Supreme Court of India and subsequent Notification from University Grants Commission (UGC), ragging constitutes one or more of any intention by any student or group of students on:

  1. Any act of Indiscipline, Teasing or Handling with Rudeness.
  2. Any act that Prevents, Disrupts the Regular Academic Activity.
  3. Any activity which is likely to cause Annoyance, hardship, Psychological Harm or creates Fear or Apprehension.
  4. Any Act of Financial Extortion or Forceful Expenditure.
  5. Any Act of Physical Abuse causing Assault, Harm or danger to Health.
  6. Any Act of abuse by spoken words, emails, SMS or public insult etc.
  7. Any Act of injury or infringement of the fundamental right to the human dignity.
  8. Any Act of Wrongful Confinement, Kidnapping, molesting or committing unnatural offences, use of criminal forces, trespass or intimidation.
  9. Any unlawful assembly or conspiracy to ragging.

Punishment to those found guilty

Any student or group of students found guilty of ragging in the campus or even outside the campus shall be liable to one or more of the following punishments

  1. Debarring from appearing in any sessional test / University Examination
  2. Suspension from attending classes and academic privileges
  3. Withdrawing all College benefits
  4. Suspension from the college for a period of one month

Committee Members

President:
Dr. Reni Francis

Teachers-in-Charge:
Ms. Mary Varghese
Mr. Rajendra Deshmukh
Ms. Achala Bhor

Objectives of the Committee

  • To keep a vigil and stop the incidences of Ragging, if any, happening / reported in the places of Student aggregation including, Classrooms, Canteens, Buses and Common Areas.
  • To educate the students at large by adopting various means about the menace of Ragging and related Punishments there to.
  • To ensure positive and threat free environment for students to mould their personality.